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We have suitable urgent vacancies in Hospital [Telephone Operator / MRD Officer / Guest Relation Officer / Librarian / Training Executive / CSSD Technician / TPA Coordinator / Mammography Technician / Dialysis Technician / Chief Engineer / Purchase Executive / Endoscope Technician] with our client who is a very large, leading, professionally managed modern multi-speciality 250 bedded hospital based in Mumbai - leader in its field. Our client offers excellent salary / perks and career growth opportunities. This is an exciting opportunity to be part of a team of highly accomplished & competent professionals in the sunrise healthcare industry. We have the following vacancies: 1. Front Office Associate (Tele Operations) (2 nos.): Responsibilities: Work as part of a team to achieve department’s goals and objectives
Provide quality service to the patient by responding to calls and requests promptly, efficiently and courteously
Operate the switchboard effectively
Answer all calls within three rings
Handle all calls promptly and professionally
Greet all callers with warmth and a smile in their voice
Transfer all calls to relevant departments, persons; respond to requests quickly and efficiently
Document accurately all internal and patient messages and distribute them according to specified hospital procedure
Document accurately all internal and patient faxes and distribute them according to specified hospital procedure
Ensure accurate, up to date information is given
Keep abreast with the local and hospital information
Educational and other qualifications: H.S.C. / Graduate Experience: Fresher or Experience 2. Medical Records Officer: Responsibilities: Ensure the smooth functioning of the Medical Records Department
Maintaining a good filing system of all patients’ records for quick retrieval
Dealing with medico legal cases
Providing records for research purposes
Ensuring the proper coding of all the inpatient’s records as per ICD – 10
Preparing and submitting monthly statistical report to management as monthly basis
Educational and other qualifications: Any Graduate / Diploma/Degree in medical records Experience: 3-4 yrs 3. Guest Relation Officer (3 nos.): Responsibilities: Work as part of a team to achieve department’s goals and objectives
To follow process as per the laid down work flow
Provide quality service to the patients by responding to their requests promptly, efficiently and courteously
Be present in the lobby to meet and greet patients walking into the hospital
Provide clear and accurate information about the hospital and provide directional guidance to the patients
Ensure that accurate, up to date information is given
Answer patient queries efficiently
Liaise with other departments effectively to ensure high levels of patient satisfaction
Attend to the inpatient and outpatient calls professionally and courteously
Attend to general enquiries on the counter
Meet and greet VIPs and CIPs and escort them to the room
Collate the feedback from the patients and update the Complaint Management system
Maintain patient history
Educational and other qualifications: Any Graduate / BBA / MHA / BHA Experience: Fresher - 3Yrs 4. Librarian: Responsibilities: · Formulate library policies and procedures · Monitor availability of current materials for each discipline at the hospital · Budget allocation · Liaison with book vendors and subscription agencies · Acquisition, cataloging, arrangement, organization, and evaluation of library materials in any format · Negotiation of licensing agreements with vendors of electronic resources · Answering reference questions, performance of mediated searches of knowledge based information resources, and provision of other information · Circulation or control of materials · Notification to hospital staff of new information in their areas of interest · Audiovisual services · Promotion of library services · Cooperation with other libraries to optimize resource sharing · Information needs assessment and user surveys Educational and other qualifications: B.Lib / M.Lib Experience: 1+ yrs 5. Training Executive: Educational and other qualifications: Any Graduate / MBA Experience: 1+ yrs 6. CSSD Technician (4 nos.): Responsibilities: · Immediate responsible and accountable for the overall performance of the department · Confirm Quality Assurance of sterilization before issues · Preparing packs for surgeries and procedures · Sterility maintenance · Reprocessing of surgical instruments and drapes · Receiving instruments, linen, dressing materialin good condition and quantity · Washing of instruments as per the protocol · Preparation of packs and sets · Sterrilisation of packs · Issue of sterile packs against requisition of user department Educational and other qualifications: B.Sc. Experience: Fresh Graduate 7. TPA Coordinator: Educational and other qualifications: Any Medical graduate Experience: 2+ yrs 8. Mammography Technician (2 nos.): Responsibilities: · To give correct positioning of the patient and exposure factors to ensure the films are of best quality · Carrying out procedures as per the SOP · Informing the Supervisor of instrument break-down, or other impediments in working structure · Any other work assigned from time to time Educational and other qualifications: H.S.C. + Diploma in radiography or equivalent technical qualification Experience: 5+ yrs 9. Dialysis Technician: Responsibilities: Sets up and operates hemodialysis machine to provide dialysis treatment for patients with kidney failure
Attaches dialyzer and tubing to machine to assemble for use
Mixes dialysate, according to formula. Primes dialyzer with saline or heparinized solution to prepare machine for use
Transports patient to dialysis room and positions patient on lounge chair at hemodialysis machine
Takes and records patient\'s predialysis weight, temperature, blood pressure, pulse rate, and respiration rate
Explains dialysis procedure and operation of hemodialysis machine to patient before treatment to allay anxieties
Cleans area of access (fistula, graft, or catheter), using antiseptic solution. Connects hemodialysis machine to access in patient\'s forearm or catheter site to start blood circulating through dialyzer
Inspects equipment settings, including pressures, conductivity (proportion of chemicals to water), and temperature to ensure conformance to safety standards
Starts blood flow pump at prescribed rate. Inspects venous and arterial pressures as registered on equipment to ensure pressures are within established limits
Calculates fluid removal or replacement to be achieved during dialysis procedure
Monitors patient for adverse reaction and hemodialysis machine for malfunction
Takes and records patient\'s postdialysis weight, temperature, blood pressure, pulse rate, and respiration rate
May fabricate parts, such as cannulas, tubing, catheters, connectors, and fittings, using handtools
Actively participate in the maintenance of dialysis machines & RO plant
Educational and other qualifications: Diploma in Dialysis Technology Experience: 2+ yrs 10. Chief Engineer: Responsibilities: · To look after the operation & maintenance of all utilities such as Boilers, Hot Water Generators, Air, Compressors, vacuum Pumps, York & VAM Chillers, Air Handling Units, Cooling Towers , HVAC, Central Medical Gas supply system, STP, Electrical, DG set, Plumbing, Telephone network ,facility maintenance including civil engineering work like new small projects etc. · To follow up & co ordinate with various agencies like Reliance Energy, MGL. BMC, Electrical Inspector. MTNL, etc. · To identify the various vendors as per requirement & to negotiate with the vendor to get the goods at right prices. · To optimize the saving on energy expenses by implementing energy conservation program · To prepare duty schedules of staff & motivates them to achieve high productivity · To perform energy audit from external agency & to implement the energy conservation program · To prepare Planed Preventive Maintenance Program & to ensure that is implemented 100% · To carry out performance appraisal of all engineering staff · To prepare & implement various S.O.P. related to engineering department · To install & commission the new equipment as per IQ, OQ & PQ · To comply all the statutory requirement related to engineering department · To always remain within the norms given by various salutatory agencies like MGL & Reliance Energy · To remain within the budgeted cost · To keep all the utility equipment in good working condition at any given time · To prepare & monitor various utility consumption reports · To maintain the Fire hydrant system Educational and other qualifications: B.E. (Mechanical) Experience: 6+ yrs of experience in Healthcare Domain 11. Purchase Assistant (2 nos): Responsibilities: · To assist Head materials in procurement, comprising of following Activities · Receiving indents from the Stores Dept. to type Purchase Orders · Distribution of the Purchase Order copies filing of the Purchase Order copies and relevant correspondence with the Vendors · Follow up with the vendors for timely supply etc. · Preparation of Comparative Statements for quotations received · Taking Dictation & Typing Of Letters & Inter Departmental Correspondence · Checking Emails Educational and other qualifications: Any Graduate / Diploma in Material Management Experience: Fresher – 2 yrs 12. Endoscope Technician: Educational and other qualifications: Relevant Diploma Experience: 1-2Yrs In case you are interested in being considered for the assignments, please mail your updated CVs clearly indicating in the subject: "REF: HA, Mumbai".
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