manager job in mumbai Aptara Corp. Job In Mumbai

photo lightbox Starts--> headLB('', 'Close') Experience: 5 - 10 Years Location: Delhi/NCR Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required Industry Type: Publishing Role: Transitions/Migrations Mgr Functional Area: ITES/BPO/KPO, Customer Service, Ops. Posted Date: 09 May Desired Candidate Profile Responsibilities: • Understand new project requirements from client and develop a transition plan to transition project to the production floor • Develop and execute a ramp up, project and transition plan to be followed by production teams • Understand project requirements, delivery time lines required by customer, and capacity and seating constraints and come up with a transition plan for the process • Understand resource requirements and hiring and training lead times and develop a resource plan for the project • Understand source file types, technical challenges and output requirements from technical teams and plan and execute project specific tooling and automation development initiatives • Understand project risks and develop a risk mitigation plan and execute the plan when required • Involve at RFP and pre-award stage for critical projects to ensure readiness to execute when project is awarded Skills: • 5+ years of overall experience in BPO/KPO/ITES service delivery environments with non voice and preferably technical (such as tech support)/content related process experience • Bachelors degree required. MBA preferred but not required • Strong demonstrated experience transitioning large and complex projects is required • Understanding of project planning, transition, and execution methodologies and best practices is critical • Understanding of capacity planning and practical understanding of resourcing and capacity constraints and demonstration of using creative solutions to address constraints is required • Should be a go getter who can proactively and independently lead by influence and get critical projects started smoothly • Understanding operational excellence concepts such as six sigma, lean and kaizen is essential • Numbers and metrics driven analytical approach required with high level of comfort with excel and data analysis Job Description Aptara is looking for a experienced transition manager, preferably with exposure content or technology heavy processes who can transition medium to large projects right from the point of receiving customer requirements to defining the process and ensuring that the process is running smoothly . The organization is responsible for executing large volume content transformation projects such as converting hard copy or pdf archives into html or xml formats in millions of pages. Skills: • Understand new project requirements from client and develop a transition plan to transition project to the production floor • Develop and execute a ramp up, project and transition plan to be followed by production teams • Understand project requirements, delivery time lines required by customer, and capacity and seating constraints and come up with a transition plan for the process • Understand resource requirements and hiring and training lead times and develop a resource plan for the project • Understand source file types, technical challenges and output requirements from technical teams and plan and execute project specific tooling and automation development initiatives • Understand project risks and develop a risk mitigation plan and execute the plan when required • Involve at RFP and pre-award stage for critical projects to ensure readiness to execute when project is awarded

Manager Job In Mumbai Aptara Corp.